U.S. Bankruptcy Court
Middle District of Alabama

Bankruptcy Reform Implementation

Ombudsman

An ombudsman is an appointed person who investigates reported complaints (as from consumers), reports findings, and helps to achieve equitable settlements

Consumer Privacy

Pursuant to § 363(b)(1), where a debtor - in connection with the offering of a product or service - discloses to an individual a policy prohibiting the transfer of "personally identifiable information" [defined in § 101(41A)] to persons not affiliated with the debtor, the trustee may not sell or lease "personally identifiable information" to any person (if such policy was in effect on the date of case commencement) unless: 1) the sale or lease is consistent with such policy ; or 2) the court - after appointment of a "consumer privacy ombudsman" under § 332 and after notice and a hearing - approves such sale or lease.


Section  ECF Event
New Role Types Other
363(b)(1)
101(41A)
332
bk>trustee>BA Appointment of Ombudsman (prompts for type and name of ombudsman) Role Type:Consumer Privacy Ombudsman
bk>motion>Motion for Appointment of Ombudsman

Professional Type: Consumer Privacy Ombudsman*
bk>order>Order on Motion for Appointment of Consumer Privacy Ombudsman

bk>orders>Other Orders>Appoint Ombudsman  
 * Fee applications and orders can be traced on Professional Fees Report for §2013 reporting

Health Care Business

If a Ch. 7, 9 or 11 debtor is a "health care business" [defined in § 101(27A)], the court shall order the appointment of an ombudsman to monitor the quality of patient care and to represent the interests of the patients of the health care business unless the court finds such appointment is not necessary for the protection of patients.  The Bankruptcy Administrator/UST is responsible for the appointment of the ombudsman.

Among other duties, the ombudsman - not later than 60 days after appointment, and not less frequently than 60-day intervals thereafter - shall report to the court after notice to the parties in interest, at a hearing or in writing, regarding the quality of patient care provided to patients of the debtor. ["Patient" and "patient records" are defined in paragraphs (40A) and (40B) of § 101.


Section
ECF Event
New Role Types
Other
333
101(27A)
101(40A-B)
bk>trustee>BA Appointment of Ombudsman (prompts for type and name of ombudsman)
Role Type:Health Care Ombudsman
bk>misc>Ombudsman Report
Professional Type: Health Care Ombudsman*
bk>orders>Other Orders>Appoint Ombudsman
 
 * Fee applications and orders can be traced on Professional Fees Report for §2013 reporting