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I filed a claim and my attachments did not properly attach to the claim. How do I get the supporting documentation filed?

Type: 
ePOC FAQ
Answer: 

Follow these steps to attach your supporting documentation:

  1. Ensure that the attachments are in PDF format and are being submitted in black and white (no color documents).
  2. Confirm that each PDF document being attached is smaller than 30MB.
  3. File an amended claim and attach the correct PDF documents.
  4. When filing the amended claim, check the box on the form that designates that the claim is amending a previously filed claim. Select the claim number of the claim to be amended and complete the form as normal.