On February 5, 2025, the Chapter 13 Trustee's Office instituted a change to their epay platform.  The bank is emailing debtors who are currently using the service to let them know of the change.  If you receive an email from Chapter 13 Trustee Sabrina L. McKinney, this is not a scam.  For additional information, please see the Chapter 13 Trustee's website.